Privacy Policy

Introduction

​Welcome to KGM mobile mechanics. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.kgmmechanics.co.uk or use our mobile vehicle servicing services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

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Information we collect

• Name

• Email address

• Phone number

• Home or work address

• Vehicle details (make, model, registration, service history)

• Any information you provide when requesting a quote or booking a service

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• Information collected automatically:

• IP address

• Browser type and device information

• Website usage data (via cookies or analytics tools)

 

How we use your information

We use your information to:

• Provide and manage our mobile vehicle servicing services

• Respond to enquiries or service requests

• Schedule appointments

• Send service confirmations or updates

• Improve our website and services

• Comply with legal obligations

• Prevent fraud or misuse of our services

We only process your data when we have a lawful basis to do so under UK GDPR.

 

Sharing your information

We do not sell your personal data.

We may share your information with:

• Payment processors (if payments are handled online)

• Website hosting providers

• Software providers used for booking or scheduling

• Legal authorities where required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

 

Data security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure.

 

Data retention

We only retain your personal information for as long as necessary to:

• Provide services to you

• Maintain records for legal or tax purposes

• Resolve disputes

After this period, your information will be securely deleted or anonymised.

 

Your data protection rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to certain processing

• Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the details below.

 

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

 

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

KGM mobile mechanics
Email: kgmmechanics@gmail.com
Phone: 07719139564

 

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated revision date.